Privacy Policy

Privacy Policy

JIAN YING Cues ("we," "our," or "us") operates the website jianying.us and is committed to protecting the privacy of our customers.

1. Information We Collect

We collect information you provide directly, such as:

  • Name, email address, phone number, and shipping address when you place an order
  • Payment information (processed securely through third-party payment providers)
  • Account login information if you create an account
  • Communications and correspondence you send us

2. How We Use Your Information

We use collected information to:

  • Process and fulfill your orders
  • Send order confirmations, shipping updates, and customer support responses
  • Improve our products and services
  • Send promotional communications (only with your consent)
  • Comply with legal obligations

3. Information Sharing

We do not sell your personal information to third parties. We share information only with:

  • Service providers (payment processors, shipping carriers) strictly necessary to fulfill your order
  • Legal authorities when required by law

4. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. Financial records are retained for a minimum of 7 years for tax and legal compliance.

5. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data (subject to legal retention requirements)
  • Opt out of marketing communications at any time

To exercise these rights, contact us at: support@jianying.us

6. Cookies

Our website uses cookies to improve your browsing experience. You can control cookie preferences through your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

8. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date.

9. Contact Us

If you have questions about this Privacy Policy, please contact us:

Email: support@jianying.us
Website: www.jianying.us

Last updated: March 27, 2026